–Engage

“Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.” - Steve Jobs

World Usability Day by David Armano

I was going to try to do my own tribute to World Usability Day … But David, of Logic+Emotion, did it better than I ever could.

My version would be more like …

1. Users are never wrong. It follows the adage of the customer is always right. But this goes the other way too. Users, you are never to blame for your inability to use the products and services you try.

2. Usability starts deep. It isn’t something to be thought of at the end. Usability is at the core of good design; it is at the core of good business; it is at the core of good technology. No one group is more responsible for usability than any other.

So go out and find out about World Usability Day in your neighborhood, or just do your part to pass on a message about usability to your peers, or to a vendor of a product or service you use.

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