–Engage

“Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It's not about money. It's about the people you have, how you're led, and how much you get it.” - Steve Jobs

Social Media: Don’t drive/type angry — Apology

I did it. I’ve been trying to be good online, but I did it. I hit send while angry. It’s like driving while drunk. Heck, its like driving while angry. I didn’t pause and consider the effect of my actions, or more correctly, I just didn’t care. All I knew was that I was angry and in this case Twitter was an easy and accessible outlet for my cathartic release of pain that I could not have otherwise resolved.

So earlier today I got upset about something small. Something as small as a calendar. A simple calendar for the school where I work. I couldn’t accomplish the simplest of tasks that I needed to confirm right then. But that isn’t what this post is about.

In my frustration I posted scathing criticism on the net. Actually to call it a criticism would suggest that it had some value, as in something actionable for the designer. Instead I made it actionable for others to look at instead.

So in doing this, I did two things. 1 I hurt the feelings of a fine designer. Feelings are important and as designers we often push past them or even claim we should be callous to them, especially in design school. The other thing I did is speak out of turn about a different part of the organization I work for. I have nothing to do with this part of the organization, but I am still part of the greater family. My role should be one of support and guidance and not one of condemnation.

So I apologize to both the designer and the organization for my actions earlier today.

No sense re-hashing, but I’m sure people can find it all in my twitter stream which I’ll let you hunt and find on your own if you need to.

— dave

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