Tags: design research, education, experience design, interaction design, IxD, service design
Wow! another amazing chapter has been released about Contextual Design by the authors of the book with the same name. As someone who used this book for 3 years teaching contextual research methods, this chapter is very welcome in that it has updated the core since that release and consolidates it beautifully.
Also, be sure to take a look at the commentaries after the article.
I will say I was suprised and upset that there were not video assets with this chapter. I know that Mads and gang are self-funded and incredibly busy, but where people really need help with Contextual Design is in seeing it being done. Maybe we can retroactively add videos later.
Enjoy and tell me what you think of it.